Privacy Policy

1. Introduction

This Privacy Policy explains how GYD Sales & Marketing collects, uses, stores, shares, and protects personal information of customers, website visitors, affiliates, vendors, and other users.

By using gydsalesandmarketing.com, you agree to this Privacy Policy.

2. Information We Collect

• Name, phone number, email address, billing address, and shipping address.
• Login details and account information.
• Order history, invoices, returns, refunds, support tickets, and customer communication.
• Payment transaction references, but not full card credentials, CVV, OTPs, or UPI PINs.
• KYC details for affiliates, where required.
• PAN, GSTIN, bank details, or tax information for affiliate payout compliance, where applicable.
• Device information, IP address, browser type, cookies, analytics data, and usage data.
• Feedback, reviews, complaint details, and customer support interactions.

3. Purpose of Collection

• Processing orders and payments.
• Delivering products.
• Providing customer support.
• Managing returns, refunds, warranties, and complaints.
• Maintaining user accounts.
• Processing affiliate applications and payouts.
• Verifying identity and preventing fraud.
• Complying with tax, legal, accounting, and regulatory obligations.
• Improving Website performance, product selection, and user experience.
• Sending transactional messages, service alerts, and permitted marketing communications.

4. Payment Information

Payments are processed through authorized payment gateways and banking partners. We do not store full card numbers, CVV, UPI PINs, net banking passwords, or OTPs.

5. Cookies and Tracking

The Website may use cookies, pixels, analytics tools, and similar technologies to improve site performance, remember preferences, understand traffic, prevent fraud, and support marketing.

Users may manage cookies through browser settings. Some features may not work properly if cookies are disabled.

6. Sharing of Information

We may share information with:

• payment gateways and banks;
• logistics and courier partners;
• technology service providers;
• customer support providers;
• tax, accounting, legal, or compliance professionals;
• manufacturers or service centers for warranty support;
• affiliates only to the limited extent required for order attribution or support;
• government authorities, courts, regulators, or law enforcement where required by law.

We do not sell personal information to unrelated third parties.

7. Affiliate Data

Affiliate applicants may be required to submit identity, contact, tax, and bank information for verification and payout compliance. False or incomplete information may result in rejection, suspension, or withholding of payout until verification is completed.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information. However, no internet-based system is completely secure, and users should protect their passwords, devices, and payment credentials.

9. Data Retention

We retain information as long as required for business, legal, tax, accounting, warranty, dispute-resolution, fraud-prevention, and regulatory purposes.

10. User Rights

Users may request access, correction, updating, or deletion of their personal information, subject to legal, tax, fraud-prevention, contractual, and record-retention requirements.

11. Marketing Communication

Users may opt out of promotional emails, SMS, or WhatsApp marketing, where applicable. Transactional messages relating to orders, payments, delivery, refunds, warranty, security, or account activity may still be sent.

12. Children’s Privacy

The Website is not intended for unsupervised use by children. We do not knowingly collect personal data from minors without appropriate parental or guardian consent.

13. Changes to Privacy Policy

We may update this Privacy Policy from time to time. The revised version will be posted on the Website with the updated date.